Get in Touch

We'd love to hear from you. Whether you have questions about our coffee, need help with an order, or simply want to share your brewing experience, our team is here to help.

Call Us

Monday to Friday, 9am - 5pm

+44 1708 765432

Email Us

We typically respond within 24 hours

[email protected]

Visit Us

Come by and say hello

157 High Street
Hornchurch
England, RM11 3YD

Send Us a Message

Have a question or comment? Fill out the form below and we'll get back to you as soon as possible. We're passionate about coffee and always happy to help.

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organic coffee shop storefront hornchurch high street warm inviting entrance wooden sign natural light

Opening Hours

Monday - Friday 9:00am - 5:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

Need Quick Answers?

Many common questions are answered in our comprehensive FAQ section. You might find the information you need there instantly.

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Frequently Asked Topics

Quick answers to common questions our customers ask

Order Tracking

Track your order status and estimated delivery time. Most UK orders arrive within 2-3 working days.

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Returns & Refunds

We offer a 30-day satisfaction guarantee on all products. Not happy? We'll make it right.

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Subscriptions

Manage your coffee subscription, change delivery frequency, or pause deliveries anytime.

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Brewing Advice

Get expert tips on grinding, brewing methods, and getting the most flavour from your coffee.

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Organic Certification

Learn about our Soil Association certification and what makes our coffee truly organic.

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Wholesale

Interested in stocking our coffee in your café or shop? Contact us for wholesale rates.

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Important Notice

All coffee is certified organic by the Soil Association. Prices include VAT where applicable. Flavour profiles are tasting notes only — actual taste may vary slightly by batch. We roast in small batches to order, ensuring maximum freshness. Roast dates are clearly marked on every bag. Storage recommendations should be followed to maintain optimal flavour. If you have any concerns about allergens or specific dietary requirements, please contact us before ordering.